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Open source
Competitor seeking market advantage
- Creates a matrix of desired knowledge
- Copies all web pages, emails from open forums
- Requests literature and acts as if a buyer
- Fills in matrix and figures out what is missing
- Seeks specific missing information
- Through open elicitation at conferences
- Through technical correspondence with staff
- Through marketing people on promise of big sales
- By looking in the library, patent search, etc.
Notes: